Tampa's Downtown

Clean & Safe

Clean & Safe

Formed in 1994, the clean and safe programs were developed to provide supplemental services to public areas located within the Downtown Special Services District. Many cities around the world have implemented clean and safe programs to augment services already being provided within their own Business Improvement District. Tampa’s programs have been used as exemplary standards by other downtowns as far away as the United Kingdom.
The mission is simple… provide a cleaner, safer, and more friendly environment for workers, residents, and visitors to the area.
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Tampa’s Downtown Guides

The Partnership’s Downtown Guides mission is to provide a safer, more accessible environment for people in downtown. The Guides help provide a safe and inviting Downtown environment through their role as on-street ambassadors. They help deter suspicious activity as Downtown’s additional eyes and ears, and offer a friendly “concierge” type service. On-going training is an essential element to the Guides’ performance, and they receive some of the best available from organizations like Busch Gardens, AAA- The Auto Club Group, Tampa Fire and Rescue, Tampa Police Department, Visit Tampa Bay, Patel Conservatory, and more. The Downtown Guides are unarmed public safety ambassadors, who are First Aid  and CPR certified and work closely with the Tampa Police Department through the Downtown Security Network. They patrol the Special Service District (SSD) on foot and in a service vehicle. In an effort to streamline operations, the Downtown Guides now use 4G enabled iPads to help provide visitors with real-time information with access to maps, the Partnership website, and Downtown events calendar.

Tampa’s Downtown Guides are also available for hire to assist at special events by directing attendees, distributing event information and greeting customers. To apply for assistance, please fill out the Special Event Assistance Application and/or contact Shaun Drinkard via email or at 813.221.3686 for more information.

To reach the Guides, call
Downtown Guide Hours:
Monday – Friday, 7am to 8pm
Saturday – 11am to 8pm
Sunday – 7am to 4pm

Tampa’s Downtown Clean Team

The Partnership’s Downtown Clean Team provides supplemental litter and debris removal, minor landscaping, and maintenance to the sidewalks, curbs, and other public areas located within the Downtown Special Services District, to maintain a clean and safe Downtown experience. Team members also observe and report code enforcement issues, trip hazards, streetlight outages, and other relevant concerns related to the look and safety of Downtown. The Clean Team also recently began using iPads to track and record maintenance concerns, directly reporting the issues electronically to the appropriate City of Tampa department for resolution. Event organizers should fill out the Special Event Assistance Application and/or contact Shaun Drinkard via email or at 813.221.3686 for more information.
To reach the Clean Team, call
813.857.8274 or 813.267.2221
Downtown Clean Team Hours:
Monday – Friday – 6am – 3pm
Saturday – 7am – 4pm
Sunday – 7am – 4pm

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